Refund and Returns Policy

Effective Date: January 8, 2025

1. Returns Eligibility

1.1 Products must be returned within 30 days of receipt in their original condition.

2. Refund Process

2.1 Refunds will be processed to the original payment method within 7-10 business days after receipt of the returned item.

2.2 Shipping fees are non-refundable unless the return is due to a defect or error on our part.

3. Non-Returnable Items

Certain items, such as custom orders and clearance products, are not eligible for returns.

4. Return Process

Contact our support team at info@panunie.com for return instructions.